Privacy Policy

This Privacy Policy explains how GW Osteopathy Surrey Ltd may collect, use, store and protect personal information when you visit www.gwosteopathy.co, contact us or otherwise interact with us.

1. Who We Are

GW OSTEOPATHY SURREY LTD
Company No. 13975332
Registered office: C/O Centora James Limited, Jury Farm, Ripley Lane, West Horsley, Surrey, England, KT24 6JT
Website: https://www.gwosteopathy.co
Email: admin@gwosteopathy.co
Telephone: +44 1483 400207

2. Scope

This Policy applies to information collected through this website and direct enquiries. Separate clinical, booking or patient-record systems may require additional privacy information.

3. Information We May Collect

• name and contact details;
• appointment or general enquiry information;
• correspondence and messages;
• technical information such as IP address, browser and server logs where collected by hosting or security providers; and
• other information you choose to provide.

Please avoid sending detailed sensitive health information through an unsecured general website contact form unless specifically requested through an appropriate secure channel.

4. How We Use Information

• respond to enquiries and appointment requests;
• manage correspondence and business administration;
• operate and secure the website;
• prevent misuse or security incidents;
• comply with legal and record-keeping obligations; and
• establish, exercise or defend legal claims where necessary.

5. Lawful Bases

Where UK data-protection law applies, processing may rely on consent, contractual necessity, legal obligation or legitimate interests. Where special-category health information is processed, an appropriate additional legal condition must also apply.

6. Cookies

The supplied static website does not intentionally set advertising or profiling cookies. See our Cookie Policy.

7. Sharing Information

We do not sell personal information. Information may be shared where reasonably necessary with IT, hosting, email, booking, security or professional service providers, or with authorities where required by law.

8. International Transfers

If service providers process information outside the United Kingdom, appropriate lawful safeguards should be used where required.

9. Retention

Personal information is retained only for as long as reasonably necessary for its purpose and applicable legal, professional and record-keeping requirements.

10. Security

Reasonable technical and organisational measures should be used to protect personal information. No online transmission method can be guaranteed to be completely secure.

11. Your Rights

Subject to applicable law and exemptions, you may have rights of access, correction, deletion, restriction, objection, portability and withdrawal of consent.

12. Complaints

Privacy concerns may be sent to admin@gwosteopathy.co. Where UK data-protection law applies, you may also have the right to complain to the UK Information Commissioner's Office (ICO).

13. Changes

We may update this Privacy Policy from time to time. The revised version will be published on this page.

14. Contact

GW OSTEOPATHY SURREY LTD
C/O Centora James Limited, Jury Farm
Ripley Lane, West Horsley
Surrey, England, KT24 6JT
Email: admin@gwosteopathy.co
Telephone: +44 1483 400207

This is a general corporate website privacy template and should be reviewed against the company's actual systems before production use.